Statutory Right of Withdrawal

for Consumer Contracts, §§ 355, 356 German Civil Code [Bürgerliches Gesetzbuch]

Statutory Right of Withdrawal

Right of Withdrawal

You as a consumer have the right to withdraw from this contract within 14 days without indicating any reasons.

The withdrawal period shall be 14 days as of the date on which you acquire or a third party other than the carrier and designated by you acquires physical possession of the goods.

In order to exercise the right of withdrawal, you must inform us,

Andreas Fahl Medizintechnik-Vertrieb GmbH,
PO Box 92 03 44,
51153 Cologne,

Fax: +49 (0) 2203 2980-100,

of your decision to withdraw from this contract by an unequivocal declaration (e. g. a postal letter, telefax or e-mail). You may make use of the attached model withdrawal form but this is not mandatory.

In order to meet the withdrawal deadline, it is sufficient if you send the notification of the exercise of the right of withdrawal prior to the expiry of the withdrawal period.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments that we have received from you, including delivery charges (with the exception of additional charges arising from your choice of a method of delivery other than the least expensive standard type of delivery offered by us), without delay and in any event not later than 14 days as of the date on which we received your notice on the withdrawal from the contract. For such reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided evidence of having returned the goods, whichever is the earliest.

You must return the goods or hand them over to

Andreas Fahl Medizintechnik-Vertrieb GmbH
August-Horch-Str. 4a-6
51149 Cologne

without undue delay and in any case at the latest within 14 days as of the day on which you notify us of the withdrawal from this contract. This deadline shall be deemed to have been observed if you dispatch the goods before the period of 14 days has expired. You shall bear the direct costs for returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the Right of Withdrawal

Unless otherwise agreed by the parties, the right of withdrawal shall not apply to contracts for the supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery, or to contracts for the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or specification by the consumer or which are clearly tailored to the personal needs of the customer.

Model Withdrawal Form

(If you would like to withdraw from the contract, please fill in this form and return it to us.)

To: Andreas Fahl Medizintechnik-Vertrieb GmbH, PO Box 92 03 44, 51153 Cologne, Germany,
Fax: +49 (0) 2203 2980-100, E-Mail:

  • Hereby, I/we (*) give notice that I/we (*) withdraw from my/our (*) contract of the sale of the following goods(*) / for the provision of the following service (*):
  • Ordered on (*) / Received on (*):
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is communicated on paper):
  • Date:

(*) Delete as appropriate.